The program

The hospitality industry offers a wide range of positions and the opportunity to combine travel with work both nationally and internationally. Hospitality is a people business. Those in demand are multi-skilled, multi-cultural in outlook, and practise excellence in customer service.

The Williams hospitality program gives you a practical Certificate III in Hospitality (Operations) after six months. The competency modules have been selected to give a broad coverage of hospitality functions and provide practical skills that will enable you to start working immediately in front desk or food and beverage areas of the industry.

For most of our students, the Certificate III will provide a practical entry to the Advanced Diploma of Hospitality Management. However, the Certificate III is also a stand-alone qualification that will gain employment in many functional areas of the hospitality industry.

Fast facts

Course content

The national units of competency in our version of the Certificate III in Hospitality (Operations) were selected to give a broad coverage of the functional areas of hospitality.

Please note that subjects may be changed at the discretion of the College to keep them up to date, to comply with industry Training Package requirements, or for timetabling purposes.

Graduate employment

The Certificate III in Hospitality (Operations) provides skills that can get you work in many hospitality situations. We help and encourage students to gain relevant work while studying. During your vocational studies (up to Advanced Diploma level), classes are held from Mondays to Thursdays, leaving Fridays free for part time work. The synergy of learning at the same time as working enhances your career prospects at the same time as giving valuable knowledge, experience and income.

Areas where recent graduates have been employed include: